Contact
Contact Us
We are here to help with any questions about our products. Browse our catalogue and choose the perfect piece for you.
Contact Information
Email: contato@oliviamedalhoes.com
Opening Hours
Monday to Friday: 9:00 AM to 6:00 PM
Saturday: 9:00 AM to 1:00 PM
Sunday: Closed
How We Can Help
Contact us for:
- Questions about catalogue products
- Stock availability queries
- Information on prices and models
- Order tracking
- After-sales support
About Our Products
Important: We work exclusively with our product catalogue. All available lockets and jewellery are displayed in our online store.
We do not accept:
- Photos for customisation
- Orders for items not in the catalogue
- Modifications to existing designs
How to Place Your Order
- Browse the catalogue in our online store
- Choose the product you like best
- Add to cart and complete your purchase
- Receive at home within the indicated timeframe
Social Media
See our products and news:
Instagram: @oliviamedalhoes
Facebook: Olívia Medalhões
Frequently Asked Questions
Do you make custom lockets?
No, we only work with products from our catalogue.
Can I send a photo to put in the locket?
We do not accept photos. Our lockets come with pre-defined designs.
Do you have other models besides those on the website?
No, all available products are displayed in our online store.
Do you deliver nationwide?
Yes, we deliver throughout mainland Portugal and the islands.
Product Enquiries
For questions about:
- Materials used
- Product dimensions
- Care and maintenance
- Stock availability
Please contact us via email or phone.
We respond to all emails within a maximum of 24 hours.
Location
We are located in Funchal, Portugal. For in-person queries, please contact us beforehand.
Explore our catalogue and find the perfect piece for you!